Criterion Microsoft 365 Copilot Zapier
CategoryEnterprise AutomationAI Workflow Builders
In one sentenceMicrosoft's AI assistant inside Word, Excel, PowerPoint, Outlook and Teams, grounded in your organisation's work data.A no-code platform for connecting apps with automated workflows (Zaps), AI agents, chatbots and tables.
Problem it solvesKnowledge workers spend much of their day on email, meetings and documents that could be drafted or summarised automatically.Copying data between apps and repeating routine steps by hand wastes time and causes errors.
Free planYesYes
Developer APIYes — docsYes — docs
Open sourceNoNo
PlatformsWindows, macOS, Web, iOS, Android, Microsoft TeamsWeb
Pricing (summary)Copilot Chat is included with eligible Microsoft 365 plans. Microsoft 365 Copilot for enterprise is $30 per user/month paid yearly or $31.50 paid monthly (annual commitment). For small businesses, the Copilot Business add-on is $21 per user/month annually ($18 promotional first year through 31 Dec 2026) or $25.20 monthly, and bundles with Business Standard or Premium are available.
Checked 2026-10-19
Free plan with 100 tasks a month and two-step Zaps. Professional starts at $29.99 monthly ($19.99/month annually) for 750 tasks and Team at $103.50 monthly ($69/month annually) for 2,000 tasks, both scaling with task volume. Enterprise is custom.
Checked 2026-10-19
Strengths
  • Deep integration with Microsoft 365
  • Enterprise security and permissions
  • Copilot Chat at no extra cost
  • Ease of use
  • Breadth of integrations
  • AI features bundled with automation
Limitations
  • Requires a qualifying Microsoft 365 licence
  • Add-on cost per user
  • Trials require a credit card and convert to paid
  • Costs rise quickly with task volume
  • Free plan limited to 100 tasks and two-step Zaps
  • Agents and chatbots beyond base allowances are billed as add-ons