Microsoft · AI assistant integrated in Microsoft 365 apps

Microsoft 365 Copilot

Microsoft's AI assistant inside Word, Excel, PowerPoint, Outlook and Teams, grounded in your organisation's work data.

Provider
Microsoft
Latest confirmed model
Not applicable / not verified
Pricing
Paid only
Free plan
Yes
API
Yes
Status
Generally available
Last verified
Oct 19, 2026

What is Microsoft 365 Copilot?

Microsoft 365 Copilot adds AI to the Microsoft 365 apps people already use, drafting documents, analysing spreadsheets, summarising email threads and recapping Teams meetings. It works with your organisation's data through Microsoft Graph while respecting existing permissions. Copilot Chat is included at no extra cost with eligible Microsoft 365 plans, while the full Copilot licence is an add-on.

Knowledge workers spend much of their day on email, meetings and documents that could be drafted or summarised automatically.

Why use Microsoft 365 Copilot?

Practical benefits

  • Works inside familiar Office apps
  • Grounded in organisational data with existing permissions
  • Copilot Chat included with eligible plans
  • Agents and Copilot Studio for customisation

Who it suits

  • Organisations on Microsoft 365
  • Managers with heavy email and meeting load
  • IT teams standardising AI

When another tool may fit better

  • Teams on Google Workspace or Notion
  • Individuals without a qualifying Microsoft 365 plan
Learning curve
Beginner-friendly
Skills needed
Familiarity with Microsoft 365 apps

Example workflows

  1. Ask Copilot in Teams to recap a meeting and list action items
  2. Ask Copilot in Excel to analyse a table and suggest a chart

What can it do?

  • Copilot in Office apps Depends on planDrafting, summarising and analysis in Word, Excel, PowerPoint and Outlook.
  • Copilot in Teams Depends on planMeeting recaps; requires a Teams licence.
  • Copilot ChatIncluded at no additional cost with eligible Microsoft 365 plans.
  • AgentsCustom agents can be used on a metered basis for Copilot Chat customers.
  • Copilot APIsDeveloper APIs for extending Copilot, documented on Microsoft Learn.

Good for

  • Email triage
  • Meeting summaries
  • Document drafting
  • Spreadsheet analysis

Where it runs

Pricing and plans

Paid only Copilot Chat is included with eligible Microsoft 365 plans. Microsoft 365 Copilot for enterprise is $30 per user/month paid yearly or $31.50 paid monthly (annual commitment). For small businesses, the Copilot Business add-on is $21 per user/month annually ($18 promotional first year through 31 Dec 2026) or $25.20 monthly, and bundles with Business Standard or Premium are available.

PlanPriceBillingFree trial / tierUsage limitsMain inclusionsModel accessAPI accessRestrictions
Copilot ChatFreeper month Free tierAgents billed on a metered basis
  • Web-grounded chat with work account
  • Metered agents
——Requires eligible work account
Microsoft 365 Copilot Business (add-on)$25.20/mo
$21/mo billed annually
$18/month first year promo for orders 1 Jul-31 Dec 2026 with annual commitment
per month One-month trial, credit card requiredUp to 300 users
  • Copilot in Office apps and Teams
——Requires eligible Microsoft 365 Business plan
Microsoft 365 Business Standard with Copilot$28.20/mo
$23.50/mo billed annually
Per user
per month ——
  • Business Standard apps plus Copilot
———
Microsoft 365 Business Premium with Copilot$38.40/mo
$32/mo billed annually
Per user
per month ——
  • Business Premium apps and security plus Copilot
———
Microsoft 365 Copilot (enterprise add-on)$31.50/mo
$30/mo billed annually
Monthly payment still requires an annual commitment
per month ——
  • Copilot across Microsoft 365 apps
  • Copilot Studio agents
——Requires qualifying Microsoft 365 or Office 365 plan

Prices in USD · US list price · Taxes may apply · Verified Oct 19, 2026

Official pricing page (opens in a new tab)

API and developer access

Official API
Yes
Authentication
Not documented
Pricing model
Not documented
Free API quota
None documented — the free plan above (if any) is for the app, not the API
Rate limits
Not documented
Context / input limits
Not documented
SDKs
Not documented
Streaming
Not documented
Batch processing
Not documented
Structured output
Not documented
Tool / function calling
Not documented
Commercial use
See the provider terms
Data retention & privacy
See the provider privacy terms

A free Microsoft 365 Copilot account is not the same thing as free API access. Unless a free API quota is listed above, API calls are billed separately.

Verified Oct 19, 2026

Advantages and disadvantages

Advantages

  • Deep integration with Microsoft 365
  • Enterprise security and permissions
  • Copilot Chat at no extra cost

Disadvantages

  • Requires a qualifying Microsoft 365 licence
  • Add-on cost per user
  • Trials require a credit card and convert to paid

Privacy: Works with organisational data via Microsoft 365 permissions.

Real-world examples

An employee using Copilot Chat

  1. Sign in with a work account
  2. Open Copilot Chat
  3. Ask it to draft a project update

free plan works

A manager catching up after leave

  1. Open Copilot in Outlook
  2. Ask for a summary of key threads
  3. Draft replies from the summary

needs paid plan

A team recapping a Teams meeting

  1. Enable transcription in the meeting
  2. Ask Copilot for decisions and action items
  3. Share the recap in the channel

needs paid plan

Microsoft 365 Copilot alternatives

Otter.ai

An AI meeting assistant that transcribes calls live, writes summaries and action items, and answers questions across your meetings.

has a free plan · offers an API

Microsoft 365 Copilot vs Otter.ai

Compare Microsoft 365 Copilot with these side by side

Frequently asked questions

Is Microsoft 365 Copilot free?

Copilot Chat is included at no extra cost with eligible Microsoft 365 plans. The full Copilot in Office apps is a paid add-on.

How much does Microsoft 365 Copilot cost for enterprises?

$30 per user per month paid yearly, or $31.50 paid monthly with an annual commitment.

What about small businesses?

The Copilot Business add-on is $21 per user per month annually (a first-year promotion of $18 runs until 31 Dec 2026) or $25.20 monthly, for up to 300 users.

Do I need another licence?

Yes. You need a qualifying Microsoft 365 plan, and Copilot in Teams requires a Teams licence.

Is there a free trial?

One-month trials are offered; they require a credit card and convert to paid unless cancelled.

Can developers extend Copilot?

Yes. Microsoft documents Copilot APIs and agent extensibility on Microsoft Learn, and Copilot Studio is available for building agents.